Office Administration Diploma (D25370)

The Office Administration diploma curriculum is designed for the individual entering, upgrading, or retraining in the office occupations. Special emphasis is on basic office duties and responsibilities for the computerized workplace.

Study in areas such as keyboarding, oral and written communication, and word processing will enable the individual to function effectively as a receptionist, general office technician, or computer operator.

Program Learning Outcomes

Graduates will:

1. Demonstrate effective use of computer software applications to perform office functions related to office administration.
2. Demonstrate proper use of terminology and effective communication techniques related to office administration.
3. Demonstrate the ability to manage working relationships with internal and external customers.
4. Demonstrate the ability to define a problem, identify possible solutions, and develop and implement solutions to issues arising in a business setting.
5. Demonstrate the ability to define a problem, identify possible solutions, and develop and implement solutions to issues arising in a business setting.