The Medical Office Administration-Patient Services Representative certificate prepares individuals for entry level roles in a healthcare setting to manage front desk responsibilities, including answering the phones, greeting patients, data entry, filing, and other administrative tasks in a healthcare setting.

Upon completion, students will be equipped with the basic skills for managing front desk and medical office procedures.

Program Learning Outcome

Graduates will:

Demonstrate the ability to communicate effectively with all business partners and customers.

Major Courses

MED 118 Medical Law and Ethics (2 Credit Hours)
MED 121 Medical Terminology I (3 Credit Hours)
MED 122 Medical Terminology II (3 Credit Hours)
OST 148 Med Ins & Billing (3 Credit Hours)
OST 161 Medical OFc Procedures (3 Credit Hours)

Total Program Hours: 14

Note(s):

The credits obtained from this certificate may be applied toward an Associate Degree in Medical Office Administration.

This certificate is issued by Gaston College and is not associated with third-party vendor certifications.

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