The Medical Office Administration-Intermediate Certificate is an extension of coursework beyond the Medical Office Administration-Basic Certificate in preparation for individuals to obtain entry-level employment in medical and other health-related offices.
Completion of the Medical Office Administration - Basic Certificate is required before beginning the Medical Office Administration-Intermediate Certificate.
Program Learning Outcomes
Demonstrate proper use of terminology and effective communication techniques related to medical office administration.
Demonstrate the ability to manage working relationships with internal and external customers.
Identify and gain skills in mastery of the interview process.
Define a problem, identify possible solutions, and develop and implement solutions to issues arising in a medical setting.